FAQ's

Delivery within 25 mile radius of Manchester takes 1-3 days and will be delivered by our own van. Weekend delivery is now available.

You can click & collect your order in as little as 1 hour.

Yes. We can take your order over the phone if you’d prefer to do it this way – simply give us a call on 0161 300 3338.

Our phonelines are available from 8am - 5pm, Monday - Friday.

We do have a physical store in Manchester if you live locally and would like to visit us in-person. Find us.

Grass Cash and Carry currently DO NOT offer finance options when purchasing artificial grass we require all payments upfront and in full.

Grass Cash and Carry are multi width specialists offering 1m, 2m, 3m, 4m and 5m wide artificial grass rolls meaning not only do you save waste, time & money buying your artificial grass with Grass Cash and Carry but also as you can see you will end up with fewer joins in your artificial grass.

The first thing to do is check your spam folder. If it’s not there, please get in touch and we'll send you a duplicate.

Sometimes weeds and plants can poke up through the membrane beneath your artificial grass, particularly if it’s not fitted properly. We recommend treating the area thoroughly with weed killer before you lay the artificial grass, and then twice a year after that.

You can put artificial grass down on just about any surface, including an existing lawn, a decked patio or hard-concreted areas. Wherever you install it, make sure the drainage is good and check out our installation guide beforehand.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknessess can have colour variations that may clash and spoil the overall finish of your lawn.

Keeping artificial grass clean is simple. You’ll find all you need to know in our artificial grass maintenance guide.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknessess can have colour variations that may clash and spoil the overall finish of your lawn.

You can put artificial grass down on just about any surface, including an existing lawn, a decked patio or hard-concreted areas. Wherever you install it, make sure the drainage is good and check out our installation guide beforehand.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknessess can have colour variations that may clash and spoil the overall finish of your lawn.

Keeping artificial grass clean is simple. You’ll find all you need to know in our artificial grass maintenance guide.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknessess can have colour variations that may clash and spoil the overall finish of your lawn.

You can put artificial grass down on just about any surface, including an existing lawn, a decked patio or hard-concreted areas. Wherever you install it, make sure the drainage is good and check out our installation guide beforehand.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknessess can have colour variations that may clash and spoil the overall finish of your lawn.

Keeping artificial grass clean is simple. You’ll find all you need to know in our artificial grass maintenance guide.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknessess can have colour variations that may clash and spoil the overall finish of your lawn.

We recommend keeping a single consistent thickness of artificial grass within a given area. Different styles and thicknesses can have colour variations that may clash and spoil the overall finish of your lawn.

The easiest way is to measure the width and length of the area you want to cover with artificial grass, multiply them together and write your measurements down. Make sure you use the widest and longest points of the area. It’s better to buy too much and cut bits away rather than having to buy more you need to stick together.

If you need more than one piece of grass to be joined together, let us know when you order, and we’ll do our best to match them by cutting from the same roll.

Due to naturally occurring pigment variations between batches, we are unable to guarantee that rolls will be an exact match.

Grass Cash and Carry is currently a supply-only business. You'll find all you need to know on fitting your order in our handy artificial grass installation guide.

If you're not confident about fitting your grass, we'd suggest finding a local fitter who can help.

Most artificial grass has a porous backing and will drain naturally, but it’s worth preparing the surface under your artificial grass properly beforehand. Our installation guide provides further information on how to approach this.

All artificial grass ranges will fade eventually, but very gradually. The good news is that all of our ranges are UV stabilised, with a minimum 5 year guarantee to keep their vibrant colour in all weather conditions.

As long as you have a regular maintenance program, a typical lifespan under normal usage, through all weathers, could be between 10 and 15 years.

Artificial grass is quite simple to lay and this can be a very cost-effective solution compared with hiring a local landscaper. If you’re at all unsure, then feel free to contact us for further advice, or check out our DIY installation guide which gives you a step by step guide to fitting an artificial lawn on almost any suitable surface.

Yes, artificial grass can be laid on soil. However, it must be a stable and level surface and the soil needs to be compacted to ensure the artificial grass doesn’t sink or move. For best results, we advise laying a weed membrane over the soil and adding a layer of base material such as crushed stone or gravel to provide good drainage. Once this is done, the artificial grass can be laid on top.

Yes, artificial grass can be laid on concrete. However, you will need to make sure that the concrete is level and without any cracks. You will also need to add a layer of base material such as crushed stone or gravel, as well as a weed membrane, before laying the artificial grass. This will provide good drainage, prevent weeds from growing and make the grass feel more realistic

Yes, artificial grass can be laid on sloped surfaces. It is important to ensure that the slope is not too steep and that the surface is stable and level. To ensure the artificial grass does not move, you may need to use a combination of artificial grass adhesive and landscaping staples to fix it in place.

Yes. They're all great for kids but softer grasses are ideal for those who like to rough and tumble. Not just that: now you'll be able to say goodbye to muddy footprints in the house.

TradeGrass is Grass Cash and Carry's own trade scheme offering special discounts to businesses and self employed landscapers.

We are always looking to expand our range of recommended fitters and installers. Please feel free to contact us with any queries you may have and we can discuss a range of opportunities with you.

Are you in the trade? contact us today to be added to our recommended installer list.

To Join TradeGrass and start receiving trade discounts on your artificial grass orders click here and fill out our TradeGrass sign up form.